SafetyNet ER

IT helpdesk support for your growing business.

Overview

You know your network and you have the day-to-day management under control, but sometimes you need a helping hand. So who do you call? SymQuest’s experienced Network Operations Center (NOC). Consider SymQuest your new helpdesk.

SymQuest’s SafetyNet ER program is designed to provide the IT helpdesk support needed to keep your business running smoothly. With SafetyNet ER we will document and familiarize ourselves with your network. You will have access to our NOC for assistance as you need it. A small amount of pre-paid time each month will provide IT support for your business. For larger issues, you only pay for the service you need. No long term commitment, and our 90-day rolling auto-renewing contract allows you out of any contractual obligation if you are not satisfied with the service your business is receiving.

Pain Points Solved

  • Establish a strong relationship with an experienced IT partner.
  • Obtain the support you need with response time SLAs at the right price.
  • Receive on-site support as needed.
  • Application and system vulnerabilities.
  • Utilize a reduced rate on IT projects.
  • Benefit from optional staff augmentation engagements.

    Benefits

    You want a strong relationship with an IT Partner that is familiar with your network, and can assist on an as-needed basis. Benefits of the ER program include:

  • Access access to SymQuest NOC services 24/7 with response time SLA.
  • A small monthly pool of pre-paid IT support time.
  • Detailed documentation about your network infrastructure.
  • You only pay for the support you need.
  • A short term contract with zero long term commitments.
  • Fewer sleepless nights worrying about IT!

    Add SafetyNet ER today!

    Contact SymQuest at 1-800-374-9900 or email info@SymQuest.com to learn more about our SafetyNet ER program, and other IT offerings for your growing business.

    Not ready to take the leap?

    Click on the image below, or email info@SymQuest.com to request a Network Assessment of your entire IT infrastructure. Connect with our Professional Services Team to determine your exact business IT needs.

    network assessment for business