Which Managed IT Services are Right for Your Business?

SafetyNet is a suite of network IT services that is flexible and scalable to meet the demands of IT management for any size business. Whether you need access to our Help Desk or need SymQuest to manage your entire IT infrastructure, including desktops, servers, networks and more. SafetyNet is the peace of mind every business requires to manage their computer network.

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The SafetyNet Family of Plans

SafetyNet Hosted Ultimate

SafetyNet Hosted Ultimate

SafetyNet Hosted Ultimate

  • 24/7 network monitoring
  • Fully redundant servers and failover systems
  • Application updates and license renewals
  • Seamless scalability and upgrades
  • Virus and malware protection
  • Data backup and disaster recovery
  • Unlimited phone and on-site support – that’s right, unlimited!

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SafetyNet Hosted Enterprise

SafetyNet Hosted Enterprise

SafetyNet Hosted Enterprise

  • 24/7 network monitoring
  • Fully redundant servers and failover systems
  • Application updates and license renewals
  • Seamless scalability and upgrades
  • Virus and malware protection
  • Data backup and disaster recovery
  • Unlimited phone and on-site support – that’s right, unlimited!

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SafetyNet Ultimate

SafetyNet Ultimate

SafetyNet Ultimate

  • Day to Day Administration and Management of Network Infrastructure and workstations
  • Monitored network performance and issue remediation
  • Security and Operating System Patches scheduled for remote installation
  • Data Protection for scheduled backup and data restoration
  • Anti-virus protection professionally automated and monitored
  • Hardware repair for warranty replacement and on-site repair
  • New user provisioning
  • Wireless, LAN, and WAN connectivity support and maintenance
  • Email support and maintenance
  • Access to SymQuest’s 24/7 Network Operation Center for technical support
  • Planning/Budgeting with IT Consultant
  • Network Health Reporting

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SafetyNet Enterprise

SafetyNet Enterprise

SafetyNet Enterprise

  • Day-to-day administration of network services and infrastructure
  • Data backup automation and remediation
  • Remote network monitoring providing real-time alerts
  • Access to SymQuest’s 24/7 Network Operations Center for technical support
  • Security administration, maintenance, and management of firewalls and permissions
  • Pre-scheduled deployment of operating system patches and service packs
  • Planning/budgeting with IT Consultant
  • IT policy review and reports about network performance

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SafetyNet Guardian

SafetyNet Guardian

SafetyNet Guardian

  • Network support with certified network engineers
  • Prioritized response times (as fast as 30-minutes for critical situations)
  • Levels of support to match the complexity of your environment
  • All SafetyNet Guardian members enjoy a discounted labor rate and pay no fees for Microsoft and Citrix incident escalation
  • Staff augmentation
  • 24/7 coverage

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SafetyNet Managed+

SafetyNet Managed+

  • Remote monitoring of servers, workstations and network devices.
  • Patching of Microsoft servers and workstation operating systems.
  • Monitored and managed antivirus protection.
  • Monitoring of network backup systems.
  • Access to SymQuest’s NOC services 24/7 with a response time SLA.

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SafetyNet ER

SafetyNet ER

  • Access access to SymQuest NOC services 24/7 with response time SLA.
  • A small monthly pool of pre-paid IT support time.
  • Detailed documentation about your network infrastructure.
  • You only pay for the support you need.
  • A short term contract with zero long term commitments.
  • Fewer sleepless nights worrying about IT!

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Which plan is the best fit for your business?

Let an expert help you choose.

Get a Network Assessment

Meet your IT Consultant

Meet your IT Consultant

An IT Consultant will be your personal guide for strategic technology planning. One of the real values behind the SafetyNet Enterprise program is access to an IT Consultants expertise. Better than having an IT person on staff, IT Consultants remain current on all the latest technologies.

Our IT Consultants are available to help you make the right decisions when it comes to selecting hardware and software, forming policies, documenting your system and reporting on the health of your network. We begin by learning about your current business needs and helping you move toward improvements in areas of security, business continuity, planning and budgeting.