Managed IT Services in Watertown, NY

SymQuest provides award-winning managed IT services to commercial businesses, educational institutions, healthcare organizations, non-profits, and government agencies in or near Watertown, from Orleans to Ellisburg, Cape Vincent to Brownville, and more.

Our comprehensive suite of business IT services includes cloud computing, cybersecurity, business continuity and disaster recovery (BCDR), network infrastructure, commercial security systems, unified communications, and more. With over 25 years of managed IT experience, our highly-skilled technicians ease the burden of maintaining your IT infrastructure so you can focus on growing your Watertown, NY area business.

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Managed IT Services Watertown, New York

Our Watertown, NY Service Area Includes:

  • Adams, NY
  • Alexandria, NY
  • Antwerp, NY
  • Carthage, NY
  • Canton, NY
  • Clayton, NY
  • Ellisburg, NY
  • Fort Drum, NY
  • Henderson, NY
  • Hogansburg, NY
  • Lowville, NY
  • Potsdam, NY
  • Sackets Harbor, NY
  • Tupper Lake, NY
  • Watertown, NY

Cybersecurity Services in Watertown, NY

Protect your business-critical data with a holistic, multi-pronged cybersecurity strategy. Our IT experts will identify critical areas of vulnerability and remediate cybersecurity issues before they impact your bottom line.

  • Security assessments
  • Vulnerability scanning
  • Managed firewall service
  • Employee cybersecurity awareness training
  • Network and application-layer penetration testing
  • Enterprise-level antivirus and email filtering protection

Cloud Services in Watertown, NY

Minimize security risks, increase mobility, and secure remote work environments with a dynamic, secure, and fully customizable cloud computing solution. Highly-skilled cloud specialists will conduct a comprehensive IT assessment to determine the cloud deployment model most suitable for your Watertown, NY area business.

  • Cloud-based backup solutions
  • 24/7 rapid response IT support
  • Flexible “pay as you grow” pricing model
  • Private or public cloud deployment options
  • Cloud infrastructure monitoring and maintenance

Business Continuity and Disaster Recovery (BCDR) Services in Watertown, NY

Prepare your Watertown, NY area business with a robust Business Continuity and Disaster Recovery (BCDR) plan for the worst-case scenario. SymQuest provides on-premise recovery for small localized events, such as a hardware failure or ransomware attack, or complete cloud-based disaster recovery in the case of a catastrophic event.

  • Image-based backups
  • 3,2,1,0 data backup strategy
  • Virtual machine (VM) implementation
  • Around the clock network monitoring
  • Regulatory compliance support
  • Disaster vulnerability assessments
  • Advanced automated disaster recovery software

Video Surveillance Systems in Watertown, NY

Ensure your people, property, and assets are safe in a time of uncertainty with an intelligent business security system powered by MOBOTIX. SymQuest designs and installs customized video surveillance systems to address the monitoring and security needs of businesses proactively, healthcare organizations, governments, and schools throughout Watertown, NY.

  • High-resolution video surveillance
  • Thermal imaging technology
  • Crowd and mask detection
  • Accurate people counting
  • Built-in cybersecurity controls
  • AI-driven point-of-entry solutions
  • Automated, time-stamped compliance reports
  • Intuitive and customizable FORXAI dashboard

Unified Communications (UCaaS) in Watertown, NY

Enhance collaboration, improve productivity, and reduce upfront costs with Unified Communications. With features like video conferencing, instant messaging, and file sharing, UCaaS tools simplify communications among teams, regardless of their location.

  • Digital fax
  • Cloud PBX
  • SIP Trunking
  • Microsoft Teams Direct Routing

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